Modern business communication, backed by the team you already trust.
Over the past several months, we’ve been working behind the scenes on something we’ve wanted to get right.
As more of our clients looked to modernise the way they communicate, we found ourselves being asked the same questions time and time again.
“Can you recommend a business phone system?”
“Can we use our business number on our computer and mobile?”
“Can we make and receive business calls from Microsoft Teams?”
Rather than recommending different providers and leaving our clients to manage another support relationship, we wanted to find solutions that met the same standards as the managed IT services we already provide.
That meant taking the time to evaluate platforms, test features, assess reliability and ensure the support experience aligned with the level of service our clients have come to expect from Razz Hosting.
The result is two professionally managed phone solutions that cater for different ways of working while delivering the same goal. Reliable business communications with Australian support.
Why business phone systems have changed
The traditional office phone system is no longer the centre of business communications.
Today’s businesses need flexibility.
Your team might be in the office one day, working from home the next, or visiting clients throughout the week. Customers still expect to call the same business number and receive the same professional experience regardless of where your staff happen to be.
Cloud phone systems have made this possible.
Instead of relying on expensive on-premises PBX equipment, modern phone systems operate securely in the cloud, allowing businesses to take calls from virtually anywhere while maintaining professional features such as call queues, auto attendants, voicemail, hunt groups and business reporting.
For many businesses, it’s also an opportunity to reduce costs, simplify management and eliminate ageing hardware.
Two solutions for different businesses
Not every business works the same way, which is why we’ve chosen to offer two different managed phone solutions.
Rather than trying to force every customer into one platform, we’ll help you choose the option that best suits your business.
Managed Business Phone
Managed Business Phone is designed for businesses wanting a reliable, professional cloud phone system without changing the way they work.
Whether you’re a sole trader, professional office or growing organisation, it delivers everything you’d expect from a modern business phone solution while remaining simple to use.
Features include:
- Australian phone numbers
- Number porting
- Auto attendants
- Call queues
- Voicemail
- Business-grade reliability
- Local Australian support from Razz Hosting
It’s an excellent choice for businesses using Google Workspace or those simply wanting a modern cloud phone system.
Managed Teams Phone
For businesses already invested in Microsoft 365, Managed Teams Phone offers something different.
Instead of introducing another application, it brings your business phone directly into Microsoft Teams.
Your team can make and receive business calls from the same application they already use every day for meetings, chat and collaboration.
As Microsoft continues to invest heavily in Microsoft 365 Copilot and AI-powered productivity, Teams is becoming the centre of the modern workplace.
By integrating business calling into Teams, organisations can simplify the user experience while keeping communications together in one familiar platform.
For businesses already using Microsoft Teams, it’s a natural next step.
Why we took our time
One thing we’ve learnt over the years is that every new service reflects directly on our reputation.
We don’t introduce new products simply because they’re available.
We introduce them because we’re confident they’ll deliver value to our clients.
That’s why we’ve spent months evaluating platforms, working with vendors, testing features and refining our offerings before making them available.
We wanted to ensure that when a client asked us for a phone solution, we could recommend it with complete confidence.
One trusted technology partner
One of the biggest advantages of working with Razz Hosting is having a single technology partner who understands your business.
When your IT services and business communications are managed together, there’s no finger-pointing between providers.
Whether you’re onboarding new staff, moving offices, upgrading Microsoft 365 or migrating your phone numbers, everything can be coordinated through one team.
That means less time chasing vendors and more time focusing on your business.
Looking ahead
Business communication continues to evolve.
Microsoft is investing heavily in AI through Microsoft 365 Copilot. Cloud communications continue to replace traditional phone systems. Businesses are demanding greater flexibility than ever before.
We believe these new services position our clients to take advantage of those changes while continuing to receive the personalised support they’ve come to expect from Razz Hosting.
Whether you’re looking to modernise an ageing phone system, move to the cloud or integrate business calling into Microsoft Teams, we’d love to help.
Let’s have a chat
Every business is different, and there’s no one-size-fits-all solution.
If you’re considering a new phone system or simply want to understand what’s possible, we’d be happy to discuss your requirements and recommend the option that’s right for your business.
Get in touch with the Razz Hosting team to learn more about Managed Business Phone and Managed Teams Phone.
