We’ll send you an update report each month so you can rest assured that your website is under control and so that you’re kept informed.

Your WordPress Care plan will include scheduled WordPress core, theme and plugin updates to keep your website safe. Our Enterprise plan includes twice-monthly updates for extra assurance.

If you’re hosting your website with us, you’ll know that we already back up your hosting account daily and retain 7 restore points. However, we’ll also perform extra disaster recovery backups for your website.

We utilise the power of Sucuri’s security scanning technology to perform remote scans of your website regularly to ensure you’re not infected or blacklisted.

Want to know how many visitors you’re getting? We’ll keep track of basic traffic statistics and will include this information in your monthly Website Care Report.

We understand that you’re busy running your business, so we’ll implement uptime monitoring which will alert our team if your website goes down for any reason.

Having a fast loading website is important for user experience and search engine rankings. As updates occur on your website, it can have an impact on your website performance. We’ll monitor this for you to ensure we catch issues when/if they occur.

Your WordPress website is database driven, this means that the majority of your website content is stored inside a MySQL database. Over time, your database can be fill up with unnecessary junk, we’ll clean this clean for you.

Tasks are considered to be something that can typically be completed in less than 30 minutes. If a task is is more involved, you will be notified and a quote will be generated.

In additional to ModSecurity that is already installed on our hosting platform, we’ll install an additional WordPress specific Web Application Firewall for your protection.

Our Enterprise level clients will experience real-time firewall updates to protect against newly found exploits. The Professional plan receives the same updates with a 30-day delay.

Our Enterprise level clients have the ability to block entire countries from accessing their website. This can greatly reduce the attack ranges and therefore increase the security of your website.